Effective Date: 29/04/2025
Last Updated: 29/04/2025
At Multi Innovation, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, contact us, or use our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Company name
- Job title
- Billing information
- Any other information you voluntarily provide through our contact forms or during service inquiries
b. Automatically Collected Information
- IP address
- Browser type and version
- Pages visited and time spent on our site
- Referring website
- Device type and operating system
- Cookies and tracking technologies (see Section 6)
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide requested services
- To improve our website, services, and user experience
- To send you updates, marketing content, and service announcements (with your consent)
- To analyze usage patterns and trends
- To comply with legal obligations and protect our rights
3. How We Share Your Information
We do not sell your personal information. We may share it only in the following cases:
- With trusted third-party service providers (e.g., hosting, payment processing, analytics) who assist in operating our website and delivering services, under strict confidentiality agreements
- To comply with legal obligations, law enforcement requests, or to protect the rights and safety of Multi Innovation or others
- In case of a business transfer, such as a merger or acquisition, where user data may be part of the transferred assets
4. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no online method is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have the following rights:
- Access to your personal data
- Request correction or deletion of your data
- Withdraw consent for data processing
- Object to certain uses of your data
- File a complaint with a data protection authority
To exercise any of these rights, please contact us at info@multiinnovation.ae.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience and gather analytics. You can control or disable cookies through your browser settings.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.
8. Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated effective date. Continued use of our website or services after changes implies acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Multi Innovation
📧 Email: info@multiinnovation.ae
📞 Phone: +971 50 574 6971
🌐 Website: www.multiinnovation.ae